• Federated
FacebookYelpGoogle My Business Color

CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

At Bob Hall's Family Automotive, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Bob Hall's Family Automotive. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. AT Bob Hall's Family Automotive, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Bob Hall's Family Automotive focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Bob Hall's Family Automotive, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2011, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 804-594-6628 or email us.


What People Say About Us


  • -Kathleen F. S.

    I can't trust any other than BOB. My family discovered Bob many years ago when we stopped to view the cutest little yellow VW convertible he was selling. We were intent on the little beauty until Bob said "you know this isn't a daily driver". We have been with him since because of the honesty and integrity exhibited in that interaction and in every transaction since.


  • -Pasquale R. V.

    Bob has been working on all of our vehicles (domestic and import). He is a top notch mechanic who is excellent at diagnostics and repair. Friendly and ALWAYS a pleasure to work with. Bob is THE ONLY mechanic that I have used for the past +5 years. He is THE ONLY mechanic we will ever use. When my in laws were visiting from FL they had an issue. Bob took them last minute and quickly had the problem fixed. HIGHLY RECOMMENDED!!


  • -Jamie Lee C.

    Thanks Bob for all you have done for me and the fleet of cars and trucks we've had in your shop. First class service every time! Too bad there's not a 10 star rating....you deserve it. Highly recommend!!!!!


  • -Kathleen F. S.

    I can't trust any other than BOB. My family discovered Bob many years ago when we stopped to view the cutest little yellow VW convertible he was selling. We were intent on the little beauty until Bob said "you know this isn't a daily driver". We have been with him since because of the honesty and integrity exhibited in that interaction and in every transaction since.

Call us for service: 804-594-6628

ASE Certified Master Auto Technician
MOOG Chassis Parts
Passion Community Church
Federated Car Care Center